All payments are handled securely by our payment provider, Xendit. After you book your reservation, we will send you a payment link along with your contract and invoice. Currently, we only accept credit card payments.

In rare cases where a credit card payment does not work from your country, we will provide you with our direct bank details for a transfer. If you have any questions or issues regarding payment, please feel free to reach out to us!

More informations regarding payment terms you find in our Policies

We collect a deposit for each booking, processed with your initial payment.
Your deposit will be refunded after we receive the car back in the same condition and with the same fuel level as when it was provided.
If there are any damages, if the car is returned with a different fuel level, or if special cleaning services are needed, the associated costs may be deducted from your deposit. We will inform you of any deductions before processing the refund.

The refund will be processed using the same payment method you used. Please note that credit card refunds can take up to 14 days, depending on the bank, although it usually happens more quickly.

More informations regarding deposit terms you find in our Policies

We understand that our prices might seem higher compared to what you find in Bali. However, it’s important to note that Sumba is a different island with unique challenges. Our infrastructure and supply chains are far more limited—something as simple as a spare part can take weeks to arrive. Unlike Bali, which has easy access to suppliers, we go the extra mile to maintain the quality and availability of our vehicles.

Our prices reflect the cost of operating under these conditions, ensuring we can consistently offer reliable services throughout the island. Of course, if you prefer, you are welcome to rent a bike in Bali and make the journey to Sumba—just be prepared for the adventure!

Please note that our prices are carefully set and are not subject to negotiation. Thank you for your understanding, and we look forward to being part of your Sumba experience!

If your rental bike gets a flat tire, there are easy solutions available. You’ll find plenty of roadside stands with compressors (marked with a "Tambal Ban" sign) where they can fill your tire with air for just 5,000 IDR. These are great for quick fixes to keep you going.

If the tire has a small leak, you can easily reach one of the many mechanics ("bengkels") along the roadside. For around 20,000 IDR, they have the tools to properly patch the tire and get you back on your way.

First of all, don't panic! We provide island-wide assistance to help you out. Please notify us immediately, even if it's a minor issue. If you're able to keep going, it's still important to let us know so we can prepare any necessary tools or parts in case they’re needed later.

If the vehicle won't start at all, please remember that some parts of the island can be more than 6 hours away from us. In those cases, we’ll need your patience and flexibility. Often, locals nearby can assist in the moment, so feel free to accept their help and keep us updated about the situation. Together, we’ll figure it out!

For our rental cars, Pertamax is preferred, as it’s higher quality and ensures smooth operation. If you see a line at the petrol station, it’s usually for the cheaper Pertalite, while Pertamax pumps often have no wait.

In emergencies, you can fill up at roadside stalls selling petrol in bottles, but be sure to check that the fuel is clean. If you accidentally use dirty petrol and it causes issues with the car, you will be charged for the cleaning of the fuel system and any transportation costs incurred.

That said, there are plenty of petrol stations around the island, so it's quite rare to run into a shortage. We recommend filling up more frequently—ideally every day—even if the tank isn’t empty, to avoid any issues down the line!

f there's an issue with the vehicle that happens due to regular use—like parts wearing out naturally—we’ve got you covered! All repair and transportation expenses will be on us.

However, if the problem is caused by something like hitting a pothole, putting the wrong fuel in the car, or user error in general, we’ll need to charge you for both the travel expenses and repair costs. For example, if you ask us to drive 6 hours to assist, and it's clearly your fault, those costs will be passed on to you.

Also, keep in mind that the insurance won’t cover damages caused by irresponsible use. We’re not worried about a few scratches, but things like losing the exhaust, burning the tires next to the campfire, or getting stuck in beach sand—well, you get the idea!

Absolutely! You can arrange to have a vehicles delivered to Tambolaka and return it in Waingapu, or vice versa. Just a heads up: while we're only about 30 minutes from Waingapu Airport, Tambolaka is a bit further away—around a 4.5-hour drive.

For delivery, the fee is 1,500,000 IDR per vehicle for one-way trips to and from Tambolaka. As for transfers to and from Waingapu Airport, the prices vary depending on the vehicle. You can check out all the details and pricing on our product pages. Just let us know what you need, and we’ll be happy to help!

Yes, as far as we know, we’re the only official rental service in Sumba that hands over the keys directly to our customers. Most others prefer to rent cars with drivers—probably because not many are willing to let people, sometimes unexperienced on these rough roads, take control of the vehicle.

But we believe this is the best way to explore the island! While you might find better deals with a car and driver (plus a guide), for us, the real adventure is in getting lost and having the freedom to drive yourself. That’s what makes the journey through Sumba so special!

Yes! We offer island-wide delivery for all vehicles, including custom pickup and drop-off locations. Just let us know where you'd like to pick up and return the vehicle, and we’ll send you a quotation for the service. We’re happy to accommodate your needs to make your trip as smooth as possible!

Road conditions in Sumba vary depending on the area. The main road between Tambolaka and Waingapu is in excellent condition and provides a smooth, paved drive. However, once you explore more rural areas, the roads can become rough, with potholes, gravel, and dirt roads more common.

For exploring remote or off-the-beaten-path locations, we recommend renting a vehicle equipped for rugged terrain, like an off-road car or bike. Always drive with caution, especially if you're heading into less developed areas!

There are no destination and kilometer limits, so feel free to explore the island as much as you like!

However, driving directly onto beaches in the sand is strictly forbidden, as vehicles can easily sink, and the tide can cause serious damage if the car isn't moved in time.

Always use your judgment, and if you're unsure about certain routes or locations, feel free to ask us for advice.

Keep in mind that damages caused by driving irresponsibly or in restricted areas will not be covered by insurance.

Yes, our jeeps are classic, older models, but that's because they’re perfectly suited for the rugged terrains you'll encounter in Sumba. They might be loud and rough, sacrificing comfort for utility, but they’ll get you wherever you need to go, no matter the conditions.

If you're expecting French luxury or German precision, these jeeps may not be for you. But if you’re ready to truly explore Sumba and experience the island in its raw beauty, these are the ideal vehicles for your adventure!

In Sumba, the rainy season typically starts later around November, though last year, the first real rain didn’t arrive until January. That said, the rain—especially in East Sumba—is usually not disruptive. Showers do happen occasionally, but it’s rare for it to rain all day or more days. West Sumba tends to be wetter overall.

We can’t say which season is better, as both have unique perks. During the dry season, you’ll enjoy clear trails and crystal-clear water, but the landscape can appear faded. In the rainy season, waterfalls may be murkier, but the scenery transforms into a vibrant green paradise.

While the dry season is safer for camping, the rainy season just adds a bit of unpredictability. Most of our customers still camp without issues, as heavy, all-day rain is rare. However, on a few occasions, guests have opted for the comfort of Sumba Paradise Beach Resort instead of camping.

We can’t guarantee perfect weather, but we can guarantee you’ll always have the option to escape to Sumba Paradise if rain disrupts your plans. With a bit of luck, you’ll enjoy the thrill of camping, even during the rainy season!

You can camp almost anywhere in Sumba, as there are essentially no restrictions on where you set up camp.

Our top recommendation is Tarimbang Beach—it’s remote, beautiful, and perfect for a peaceful night under the stars. For those looking to stay close to our resort or who are newer to camping, Laipori Beach is a great option. Walakiri is another lovely spot for sunset, even here locals are welcoming campers!

In the eastern part of Sumba, there’s usually no fee required for camping—at most, you might be asked for a small donation for parking. However, in the western areas, locals may request a payment if you’re staying on their beaches. Overall, the eastern side is known for its friendly locals and more peaceful camping experiences, while the western side can sometimes be less predictable in terms of interactions with locals.

If you have any questions about a specific beach or camping spot, feel free to reach out to us directly. We’d be happy to do the necessary research to help you plan your stay!

Currently, we don’t have a detailed map or guide on camping locations, but we’re working on it. In the meantime, we encourage you to explore and find your own perfect camping spot on this beautiful island!

Camping with a rooftop tent in Sumba is generally safe, and many travelers find it an adventurous and rewarding experience. Here are some key points to keep in mind:

• Overall Safety:
  Sumba is considered safe for camping. In the east, we have never encountered incidents. In the west, there are a few spots where the appearance or behavior of locals might feel unsettling, but this is rare and manageable with proper planning and awareness.
• Local Interactions and Donations:
  At some camping spots, especially in the west, locals may ask for donations. While this is usually a small amount, there are places where locals might request more. Being polite and prepared for this possibility helps ensure a smooth experience.
• Our Favorite Spot:
  Tarinbang Beach is one of our favorite camping spots. It offers a beautiful and serene environment for rooftop tent camping.
• General Tips:
  • Always set up camp before dusk to avoid unnecessary risks.
  • Avoid camping in very remote spots unless you’ve done thorough research or consulted us for advice.
  • Common sense is key. Stay alert and aware of your surroundings.
• Wildlife in Sumba:
  The island’s wildlife isn’t overly dangerous, but you should still exercise caution:
  • Crocodiles: Found in rivers and some beaches. Wooden crosses on a beach often indicate a dangerous area—avoid these spots.
  • Scorpions and Snakes: While they’re present, rooftop tents provide an extra layer of protection, ensuring no unwelcome visitors join you at night.
• Embracing the Experience:
  Camping in Sumba is an opportunity to explore untouched natural beauty on a developing island. By using common sense, respecting the environment, and seeking advice when needed, your experience will likely be safe and memorable.

Feel free to reach out to us for personalized recommendations and safety tips before your trip!